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    Frequently Asked Questions

    Thank you for joining us for Coursera Conference 2021. You can find answers to the most commonly asked questions in each of the sections below. If you still have a question, please email us at conference@coursera.org.


    General information


    WHEN WILL COURSERA CONFERENCE 2021 TAKE PLACE?

    The conference will take place virtually April 19-21, 2021. Our opening day start time will vary by timezone. We will be kicking things off at 7:00 AM PT, 3:00 PM GMT, and 7:30 PM IST. Please check the agenda page to view session times in your time zone.

     

    IS THERE A COST TO ATTEND COURSERA CONFERENCE 2021?

    No, the conference is a free event. 


    HOW DO I REGISTER?

    To register, go to the registration page and complete registration. You will receive a registration confirmation email with instructions to complete your signup. Clicking on the link on the email will log you into the platform and direct you to the home page of the platform.


    WHO SHOULD ATTEND?

    The conference is tailored to our university and industry partners as well as Enterprise and Coursera for Campus customers. 


    ARE THERE OTHER WAYS I CAN ENGAGE WITH COURSERA?

    We encourage our learners to connect with us on social media and subscribe to our blog to see the latest updates. [Facebook, Instagram, Twitter, LinkedIn, Coursera blog]


    WILL I RECEIVE A CERTIFICATE FOR ATTENDING?*

    Yes, within five days of the conclusion of the event you will receive a certificate via email stating that you attended Coursera Conference 2021. 

    *Please note, the conference is not a course and does not count toward any course certifications.


    WHAT IS THE CODE OF CONDUCT?

    The Code of Conduct is our commitment to creating a safe environment that is inclusive and free from discrimination, regardless of race, religion, color, national origin, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, or any other protected categories under applicable law. All participants must abide by the policy. If a participant is seen engaging in unacceptable behavior, Coursera may take any action they deem appropriate, up to and including expulsion from the event without warning or refund. If appropriate, local law enforcement may get involved. 

     

    WHO DO I CONTACT FOR MORE INFORMATION ABOUT THE EVENT?

    Please reach out to the Coursera Conference team at conference@coursera.org and we will get back to you as soon as possible.

    Agenda and attending sessions


    WHERE CAN I FIND INFORMATION ON THE KEYNOTE AND SESSION SPEAKERS?

    Keynote and session speakers can be found on the speakers page. Click on the speaker's photo to view their biography. Check back often as we continue adding speakers to the website. 

     

    HOW DO I JOIN A LIVE SESSION? 

    You must be a registered attendee and logged in to the virtual event platform to join a live session. If you have not registered, please complete registration for the event.

    Once you have registered and logged in:

    1. Click on the agenda page and find a session that you would like to attend
    2. Click the "Join Broadcast" button under the session title
    3. The live session will begin at the scheduled start time

     WILL THE SESSIONS BE RECORDED?

    Yes, the sessions will be recorded. All registrants will have access to the recordings within 48 hours after the event has concluded. On-demand videos will be available to registered attendees until April 2022.


    HOW DO I GET ACCESS TO CLOSED SESSIONS ON DAY 3?

    Day 3 Forums are closed sessions for current Coursera partners and customers. If you are interested in participating, please contact your Partnership Manager for more information.

    Networking sessions on Day 3 are open to all conference attendees and we encourage you to participate.


    HOW DO I SEE THE AGENDA IN MY LOCAL TIME ZONE?

    When you click on the agenda page, registered attendees will see the agenda time in Pacific Daylight Time (PDT) as well as your local time. See the following example.

    Community and networking


    HOW DO I NETWORK WITH OTHER ATTENDEES?

    There are two ways to connect and network with attendees—through the Community page on the website and in our conference Slack channels.

    To network using the Community page, click on the Community tab. Use the navigation bar on the left side of the page to search for attendees by job title, organization, country, name, or company.

    • Click on “My Connections” and connect to LinkedIn to see which of your connections are attending.
    • Click the star on an attendee profile to save it under “Starred” for easy reference.
    • Click on “Send Message” on an attendee’s profile to reach out to them directly.
    • Click on your fellow attendee profiles to learn more about them.


    To join Slack, go to the Experience page (once it’s available on the website), scroll down to the Networking section, and click on the link for Slack. More information on Slack channels coming soon.


    HOW DO I UPDATE MY COMMUNITY PROFILE?

    At the top right corner of the event site, there is an Edit Profile option you can select to update your profile. 

    The Community page is only accessible by registered attendees. It’s a great way to connect with other community members. We encourage you to add as much information as possible so fellow attendees can connect with you before, during, and after the conference.


    Help with the virtual event platform


    DO I NEED TO INSTALL ANY SOFTWARE TO PARTICIPATE IN COURSERA CONFERENCE 2021?

    No. The virtual event platform is hosted online and all sessions will take place within the platform. For the best experience, we recommend using the Google Chrome browser.

    To access any portion of the event, you will need to be logged into the conference platform using the email address you used to register. Once you’re logged in, you can access the agenda, community, and other event experiences. 


    IF I HAVE TROUBLE ACCESSING A SESSION WHO SHOULD I CONTACT?

    During the live conference, visit the agenda page and use the Bizza-bot to chat with the virtual event platform support team. You can also follow the instructions listed here in the ATTENDEE TROUBLESHOOTING GUIDE.

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